CLICK HERE to see all the items we currently collect and how much your charitable tax receipt could be.

Donation Restrictions

  • Furniture that is heavily stained by cigarette smoke
  • Furniture covered in pet hair
  • Furniture that has rips, stains or tears
  • We do not collect TVs, sofa beds/pull outs, king size beds,
    computers, major appliances, office furniture, cribs, clothing,
    toys, decorative items, curtains, or large entertainment units

What you need to know about our Pick-up Program- We Receipt!

CALL - Let us know what you’d like to donate. 905-682-8371 or request a pickup
SCHEDULE - We’ll schedule a pickup date
PICK-UP - Our truck will come and collect your furnishings to go to a new family
RECEIPT - Receive your charitable tax receipt for the value of the goods you donated

We are very pleased to provide our pick-up service in Niagara Region. Often people find themselves with good home furnishings that they no longer require and no one they know needs the pieces that simply are too good to go in land fill!


 Our Fees of $20.00 per furniture item (large item), these include but are not limited to box springs, dressers, kitchen tables, metal bed frames, night stands, sofas, etc. 10.00 per an appliance. OR fill a Medium box with several appliances. OR fill bag full of Bed Linens, Towels and pillows. Medium Boxes for $10 may by filled with small appliance, such as coffee makers, kettles, toasters or microwaves, etc. There is a charge of $5.00 per kitchen or dining room chair.

Coming into your home to remove items takes more time so indoor donation pick ups are an additional $50. Apartment or condo building donation pick ups are an additional $75. We can do estate pick ups. Please call the office to discuss what you have and what we are most in need of in order to give you a quote. 905-682-8371.


The government allows us to receipt for goods donated at a “fair market value”. The rates for donated furniture are fixed. For example, if you donated a sofa couch you would be given a receipt for $300. If you donated a End Table or Coffee Table you would be given a receipt for $70. To see the receipt value of items we collect visit our donation calculator.


Absolutely! Same charitable receipt without the pickup fee. Just call the office to arrange a time for a large item drop-off (our warehouse space is donated in a private warehouse so the public can’t walk in) 905-682-8371.

We're open Monday to Friday 9 am-3pm but you should call first just to make sure our warehouse staff is available to help you. Please check details of what we accept... basic kitchen items are great (like toasters... not crepe-makers) but no decorative items like candle sticks or knick-knacks etc.

When donating to us, think basic. The core of our business focuses on essential items.

We want small kitchen appliances like toasters and microwaves not waffle makers or food processors.


We don't have the facilities to clean or repair furniture but our trained drivers and volunteers know what is acceptable for us to take. They will politely let you know if they see an item is not in a condition that we can take it out to a new family. CLICK here for a list of what we don’t take.
We NEVER have enough SINGLE BEDS, DRESSERS, KITCHEN TABLES AND CHAIRS.... if you're not sure yours are in good enough shape... let us have a look!!

If your furnishings are past their prime and ready for full retirement, please don't be offended if we say so. We recommend Busy Bee Junk removal for fast, courteous service. Please follow this link to their online booking page.



If you are in an apartment building please speak to your Superintendent about the elevator use and let them know that our team is coming.


• Take beds apart
• Make sure the apartment Super knows we’re coming
• Smile and give our hard working drivers and volunteers a pat on the back


In peak periods, it takes about 2 weeks to schedule a pick up. Please give us as much notice as you can. The average time to book an appointment is 5 working days.

To schedule a pickup, please call 905-682-8371 or use our pick up request form.

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Our offices will be closed today Monday January 17, 2022

Niagara Furniture Bank - Closed due to weather - Jan 17 2022

The Office will be closed to keep the safety of our staff a top priority. We request all donation drop offs to please hold off on your in person donations as we will not be there to accept them. Operations should resume on Tuesday January 18th, 2022. We will keep you posted via our website and social media channels.

Our pickup and delivery specialists will be reaching out to all those affected to coordinate alternative arrangements.