- Furniture that is heavily stained by cigarette smoke
- Furniture covered in pet hair
- Furniture that has rips, stains or tears
- We do not collect TVs, sofa beds/pull outs, king size beds,
computers, major appliances, office furniture, cribs, clothing,
toys, decorative items, curtains, or large entertainment units
What you need to know about our Pick-up Program- We Receipt!
We are very pleased to provide our pick-up service in Niagara Region. Often people find themselves with good home furnishings that they no longer require and no one they know needs the pieces that simply are too good to go in land fill!
CHARITABLE RECEIPTING OFFSETS THE FEES
Niagara Furniture Bank can come to your door to pick up these items. There is a small fee to cover the cost of running the truck. Fees start at $45 when items are in the garage, on the porch or under a tarp on the driveway. Coming into your home to pick up items takes more time so indoor pick ups start at $60. Apartment building pick ups start at $75. We can do estate pick ups. Please call the office to discuss what you have and where, and we can give you a quote. 905-682-8371.
The government allows us to receipt for goods donated at a “fair market value”. The rates for donated furniture are fixed. For example, if you donated a couch you would be given a receipt for $240. To see the receipt value of items we collect visit our donation calculator.
YOU WANT TO DROP OFF
Absolutely! Same charitable receipt without the pickup fee. Just call the office to arrange a time for a large item drop-off (our warehouse space is donated in a private warehouse so the public can’t walk in) 905-682-8371.
We’re open Monday to Friday 9 am-3pm but you should call first just to make sure our warehouse staff is available to help you. Please check details of what we accept… basic kitchen items are great (like toasters… not crepe-makers) but no decorative items like candle sticks or knick-knacks etc.
When donating to us, think basic. The core of our business focuses on essential items.
We want small kitchen appliances like toasters and microwaves not waffle makers or food processors.
We don’t have the facilities to clean or repair furniture but our trained drivers and volunteers know what is acceptable for us to take. They will politely let you know if they see an item is not in a condition that we can take it out to a new family. CLICK here for a list of what we don’t take.
We NEVER have enough SINGLE BEDS, DRESSERS, KITCHEN TABLES AND CHAIRS…. if you’re not sure yours are in good enough shape… let us have a look!!
If your furnishings are past their prime and ready for full retirement, please don’t be offended if we say so. We recommend Busy Bee Junk removal for fast, courteous service. Please follow this link to their online booking page. http://busybeejunk.com/index.php?p=Booking
If you are in an apartment building please speak to your Superintendent about the elevator use and let them know that our team is coming.
HOW CAN YOU MAKE IT EASIER FOR US:
• Take beds apart
• Make sure the apartment Super knows we’re coming
• Smile and give our hard working drivers and volunteers a pat on the back
In peak periods, it takes about 2 weeks to schedule a pick up. Please give us as much notice as you can. The average time to book an appointment is 5 working days.